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FAQ - Mens Underwear

Men’s Underwear

  • Shipping Details
  • Returns and Refunds
Shipping Details

Delivery Times

DGU is committed to dispatching orders quickly and efficiently. Officially verified orders will be sent out within 7 days but in effect orders placed by 15:00 UK time on Monday-Friday will be mailed the same day. In the unlikely event an item on your order is out of stock you will be notified immediately by email.

ESTIMATED DELIVERY TIMES

  • UK Tracked 24: 1-3 days
  • UK Special Delivery: next working day delivery by 1pm if ordered before 3pm
  • Europe: 3 days – 1 week
  • USA & Canada: 5 days – 2 weeks
  • Rest of the world: 10 days – 2 weeks

Please note that delivery times are only estimated and not guaranteed times of delivery.


For full delivery terms and details please click here

Returns and Refunds

Refunds

If you are dissatisfied with the goods you have ordered, DGU will exchange them or give you a full refund, provided they are returned within 14 days in their original packaging and condition – that means unworn, unwashed and with all labels attached and packing boxes/bags intact.


Returns Period and Charges

Maximum 14 days from date of delivery.

EXCEPTIONS

Christmas gifts ordered between December 1st and 20th may be returned up to January 21st.

Valentine gifts ordered from January 1st may be returned by March 8th.

Please allow 10 days for delivery and acceptance of returned goods.

DGU does not refund the cost of returning goods.

If you return your entire order to DGU we will refund the shipping cost you paid Deadgoodundies to ship it to you (excludes Royal Mail Special Delivery, overseas orders and if a FREE shipping option was available).


For full refund and return details please click here


FREE SUPPORT

To reach out to us at UKBestBuys click the button below which will take you to our contact form.

For any product / shipping / order / returns related questions please click here for support


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