DGU is committed to dispatching orders quickly and efficiently. Officially verified orders will be sent out within 7 days but in effect orders placed by 15:00 UK time on Monday-Friday will be mailed the same day. In the unlikely event an item on your order is out of stock you will be notified immediately by email.
Please note that delivery times are only estimated and not guaranteed times of delivery.
If you are dissatisfied with the goods you have ordered, DGU will exchange them or give you a full refund, provided they are returned within 14 days in their original packaging and condition – that means unworn, unwashed and with all labels attached and packing boxes/bags intact.
Maximum 14 days from date of delivery.
EXCEPTIONS
Christmas gifts ordered between December 1st and 20th may be returned up to January 21st.
Valentine gifts ordered from January 1st may be returned by March 8th.
Please allow 10 days for delivery and acceptance of returned goods.
DGU does not refund the cost of returning goods.
If you return your entire order to DGU we will refund the shipping cost you paid Deadgoodundies to ship it to you (excludes Royal Mail Special Delivery, overseas orders and if a FREE shipping option was available).
For any product / shipping / order / returns related questions please click here for support